REFUND POLICY

Introduction

This refund policy applies to all subscription services offered by eninrac consulting pvt. ltd. ("we", "us", "our"). By subscribing to our services, you agree to the terms and conditions of this refund policy.

Refund Eligibility

We offer refunds to subscribers who are not satisfied with our services, subject to the following conditions

• You must request a refund within 07 working days of the subscription start date.
• You must not have used more than 10% of the services during the subscription period.
• You must provide a reason for the refund request.
  

Refund Process

To request a refund, you must contact our customer service team via email or phone. We will review your request and respond within 3 business days. If your refund request is approved, we will issue a refund within 14 days of the approval date. The refund will be processed in the same form of payment used for the subscription. If your refund request is not approved, we will provide a reason for the decision and explain your options for further recourse.

Cancellation

If you cancel your subscription before the end of the subscription period, you will not be eligible for a refund.

Changes to Services

We reserve the right to modify or discontinue our services at any time without notice. If we modify or discontinue a service, you will not be eligible for a refund.

Exceptions

We do not offer refunds for the following

• Subscription renewals.
• Services that have been used more than 10% during the subscription period
• Services that have been modified, adapted or customized at your request
• Services that have been terminated due to a breach of the terms and conditions of the subscription agreement.